This Privacy Policy explains how ImBack app collects, uses, stores, and protects user information when you use the ImBack mobile application and related services.
By downloading, installing, or using the application, you agree to the practices described in this Privacy Policy.
1. Information We Collect
To provide the safety check-in and alert services, the application may collect certain information from users.
1.1 Information You Provide
When using the Service, users may provide:
• Email addresses of trusted contacts
• User account information
• Safety check-in schedules
• Alert configuration settings
• Support inquiries or communications
Users are responsible for ensuring that they have permission from contacts before entering their information into the Service.
1.2 Device and Technical Information
The application may automatically collect limited technical data including:
• Device model
• Operating system version
• App version
• Device identifiers
• Crash logs
• Performance diagnostics
This information is used to improve application stability and performance.
1.3 Usage Information
The Service may record certain interactions including:
• Safety check-in timers
• Alert triggers
• Confirmation responses
• System events related to alerts
This information helps operate the alert system and diagnose issues.
2. How We Use Information
The information collected is used for the following purposes:
2.1 Providing the Core Service
To operate the safety check-in system, including:
• Monitoring check-in timers
• Processing missed confirmations
• Sending alert notifications to designated contacts
2.2 Communication with Contacts
When an alert is triggered, the system may send automated notifications to the user’s designated contacts.
These notifications may include:
• The user's name
• Their from, to details
• Alert message
• Check-in failure notification
2.3 Improving the Service
Technical data may be used to:
• Identify bugs
• Improve reliability
• Optimize performance
• Maintain system security
2.4 Customer Support
Information provided in support requests may be used to respond to inquiries and resolve issues.
3. Alert Notification Processing
When the user fails to confirm their safety within the configured check-in period, the Service may automatically trigger an alert.
Alert processing may involve:
• Server-side timer monitoring
• Email notification generation
• Delivery through third-party email infrastructure
Users acknowledge that notification delivery depends on external systems and cannot be guaranteed.
4. Data Storage and Security
User information may be stored on secure cloud servers operated by the Company or trusted infrastructure providers.
We implement reasonable security measures including:
• Encrypted data transmission
• Access controls
• Infrastructure security monitoring
However, no system can guarantee absolute security.
Users acknowledge that internet transmission and electronic storage always carry some risk.
5. Third-Party Services
The Service may rely on third-party services for infrastructure and functionality including:
• Cloud hosting providers
• Email delivery services
• Analytics tools
• Error monitoring services
These third parties may process limited technical information necessary to provide their services.
We do not sell user data to third parties.
6. Data Retention
We retain user information only for as long as necessary to:
• Provide the Service
• Maintain system integrity
• Resolve disputes
• Comply with legal obligations
Users may request deletion of their personal data where permitted by applicable law.
7. User Responsibilities
Users are responsible for:
• Providing accurate contact information
• Ensuring contacts have consented to receive alerts
• Configuring the Service correctly
• Maintaining device permissions and connectivity
Incorrect or outdated information may affect system operation.
8. Children's Privacy
The Service is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children. If we become aware that such information has been collected, we will take steps to delete it.
9. Location Data
Future versions of the Service may use device location data to enhance safety alerts.
If location services are implemented:
• Users will be notified before location access is requested
• Location permissions will be optional
• Users can disable location access through device settings
Location accuracy may vary depending on device capabilities and environmental conditions.
10. Communication with Contacts
Users may add email addresses of trusted contacts to receive alerts.
By entering contact information, the user represents that:
• They have permission from the contact
• The contact agrees to receive alert notifications
The Company is not responsible for disputes arising from unauthorized contact use.
11. International Data Processing
User data may be processed or stored in data centers located in different countries depending on infrastructure providers.
We take reasonable steps to ensure that data protection standards are maintained.
12. User Rights
Depending on applicable laws, users may have rights including:
• Access to personal information
• Correction of inaccurate data
• Request for data deletion
• Withdrawal of consent where applicable
Requests may be submitted through the contact information listed below.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
• Changes in technology
• Legal requirements
• Service improvements
Updated versions will be posted within the application or official website.
Continued use of the Service after changes indicates acceptance of the updated Privacy Policy.
14. Contact Information
If you have questions about this Privacy Policy, you may contact us at:
Email: jeeferlabs@gmail.com
Application: ImBack
Developer: Jeefer W